Amazon return lost in transit reddit Title: I ordered an expensive item from Amazon and it was lost in transit by UPS. Get the Reddit app Scan this QR code to download the app now. At this point Amazon returns feel straight up fraudulent. The IRS gets millions of pieces of mail every week. Called UPS and they told me the package is lost and I will need to file a claim with Amazon (because they provided the shipping label). thought item was “delivered” by shipping. popular-all-users | AskReddit-pics Get an ad-free experience with special benefits, and directly support Reddit. If you’re uneasy about it just To request a refund on an eligible order: Go to Your Orders 3. This subreddit is only for those who have been invited by Amazon. This post is kinda of old. The package is sent back to the original sender’s address, assuming the return address is valid and legible. The package was supposed to arrive within two days of purchase but it has now been over two weeks. The IRS mail rooms are swamped. Canada Post is at the corner of every area, while Purolator not always a 5 or even 10 minute drive away. And it arrived the next day, completely fine. no replacement however. When I looked at amazon, for those 3 items, the status is, 'refunded, return in transit'. The only thing UPS does is deliver the package. M. I would advise you talk to a rep about the situation to make sure its not lost because apparently, amazon doesn't tell you if they 39 votes, 35 comments. I told Amazon it is lost and showed them the drop off receipt, they say it is invalid. Our consumer advocacy team has dealt with several Amazon return package cases in the past (almost all of them were missing deliveries). I called the UPS store and they told me as long as I have the receipt Amazon will refund me, apparently not. “If the package is lost, damaged in transit or Sometimes they'll process the refund first and you have 30 days to return it or they'll charge you. Hermes now confirmed loss in transit. My 2 personal packages are in transit and my 3 Amazon packages when I track on ups just say label created. Not much 27. Last week I contacted Amazon to manually request a Canada Post return label since Purolator is far from my place and the pickup options wasn't available. The burden of proof is on YOU to prove to everyone you indeed returned the item. Locate your order in the list and click Problem with order. edit subscriptions. true. The most recent fraud charge was today, just got off Amazon chat and supposedly it was lost in transit back in early January after it left my hands at their Kohls return desk. Amazon does not have a published policy for lost returns. Ebay is telling me to make a lost in transit claim with USPS. The rest looks like it didn't get registered properly. 1/10/23 started return, 1/11/23 picked up at 3:34. I work with an Amazon 3rd party seller and although we ship tens of thousands of items a day our returns department is limited to 6-7 people. I think they do this because if the item does end up being delivered they want you to return it. In most cases amazon now has so many scams they are overloaded they miss the legitimate return btw amazon India takes case of cs-reply@amazon. An Item I purchased from Amazon a while back has been listed as being lost in transit. Only Amazon will know what box your item is linked to, even the stores don't have that I check and it got delayed. I'm nervous something went wrong, I asked Amazon customer support and they asked if I have the return receipt. It’s probably sitting in an IRS building waiting to be typed in. and so many other smaller items for free too. Nothing really changed they just don't offer the immediate dropoff scan refunds for every product. As much as Amazon has annoyed me with many shipping issues over the past few years (lost packages, items marked as delivered that weren't, etc), every time I've called and complained they've refunded me. They said just to keep it. I posted at the Hermes parcel shop and it's now been lost in transit for the past nearly 2 weeks. I received the replacement phone quickly. Fairly expensive item. 9 and Magic Keyboard. They told me that my returns are still in transit and to come back at May 1st to have my refunds issued manually if I don't get refunded for my returns by next month. I included both my drop-off receipts from the UPS Store I went to along with a screenshot of my return showing it's been dropped off ON Amazon's website where it's clearly telling me to contact them for a refund due to my items being "Lost in Transit". This has been frustrating. Amazon rep told me they couldn’t charge me again for the one that eventually delivered and they didn’t have an option to generate a return label to send it back since it was already marked as refunded. desk was missing some holes for screws and they were like 🤦‍♀️ just keep it. 2 were personal packaged to be mailed. No, that's if you cancelled it BEFORE it shipped and it's their mistake. I ordered a product pero $300 naman yung value. A subreddit for Etsy sellers on Reddit to collaborate and discuss techniques and experiences selling their products and building their stores. During our busy season returns get backed up multiple days. The status is on lost in transit for almost two weeks now. My question is if at 30th I still can’t get my monitor, can I make a replacement with same price same monitor? If you find a lower price for the same item elsewhere, Amazon may match it, ensuring you receive the best possible deal. The delivery was also lost in transit; however, by the time I got back to Manila, the package was delivered doon sa shipping address (sa relative ko naman). They have a drop box that was broken. Last month I asked amazon. Today 06/11, tracking changed to, "the package might be lost", I contacted customer service which were not helpful, and informed me that a Hey guys, so I’m new to Amazon prime and it’s worked great for 2 months. 3 were Amazon returns, 2 are from my wedding registry, which I would like to replace as the items arrived broken, but can't do that until Amazon refunds me. Amazon refunded the order and I bought another from a different retailer. (I notified Amazon CS to let them know and they told me to just keep it. Unless I return the item I will be recharged the purchase price. Is it theft during the shipping process, a lost tracking label, something else? Also, when the first three letters of a tracking number are TBA, what carrier will be delivering the package to my Following Amazon's advice, I reached out to the buyer through buyer-seller messages, kindly requesting the return of the package upon arrival. -LIT (Lost in Transit) (new Dec 2023) t be surprised if companies dealing with very high value items are going to be more on-the-ball with processing returns than average. USPS deflected blame and lied unless we jumped through hoops to provide hard concrete proof, the seller didn't seem to care, and someone a few buildings down probably got them and threw them in a drawer. Last Thursday I return a purchase I received two days prior. Sharing the funniest damned product reviews on Amazon! Ok, amazon told me the 700$ monitor (I ordered in black friday) will be delay till 30th. Absolute not the case. The previous two months, this has never happened before. com wouldn’t refund me for a vacuum that was lost in transit. The whole situation makes me feel crappy and powerless how no one wanted to help. ". Heres the issue, box A was scanned and he amazon will send you a better set. The items are Amazon Essentials which should be their own products and they still fuck it up. Had the same experience before, but it was during my US trip. About a week after it said "out for delivery" it actually showed up at my door and Amazon sent me an email asking for me to return the product or they would charge me again since they had already refunded me. They told me to return the product if I didn't want it anymore, and to contact Amazon customer service. They marked as delivered but I never got it so I got a refund. I had the return receipt showing it was returned. Update: my bank just resolved the dispute and credited me the full amount, again, be careful when you buy things from Amazon that's over $100 that you might return, I wouldn't recommend. On the 24th, they started showing a disclaimer that it might’ve been lost and to please contact customer service. In the meanwhile Amazon has refunded the customer and charged our account on a high valued item. Amazon told me they would send a company to pickup the packages soon which I accepted but asked them to call me in advance so I could have the packages ready since I was using the iPad as my daily device still. Dealing with a lost Amazon order can be stressful, but understanding the appropriate steps to take can lead to a swift resolution. Turns out they delivered to my neighbor who was able to give it to me after the refund. According to the last few updates it did make it to my state but it was delayed several times since and appears to have bounced around between different facilities within the same city for the Its the same return policy as Roborock is the seller on both Amazon just processes packages through their warehouse for a fee to Roborock making it more convenient for the customer. Lost and Unclaimed Items: If the package lacks a return address or the return address is invalid, USPS holds the package for a certain period (usually 15 days). However, the buyer responded, explaining that they are currently out of the country and uncertain about their return date. Hello! What is the most likely causes for a product to be suddenly “delayed in transit”? The tracking number includes the first three letters TBA. Item was £500, tracked only covers £150. Can't help but make you wonder. According to the return status, they were supposed to receive it on the 21st of January. Amazon ended up winning and convinced my bank I never returned the product. Dropped off 5 packages. Somehow thats my fault that Amazon cant keep track of their returns so they charged my card again. 3 weeks later. today I received a email from Amazon that they are waiting for the item. So you could return the Strix and use the free EVGA or just sell the EVGA. Sometimes this means a delay where the package returns to the station to attempted to be delivered the next day or for a new package to be sent. If you haven't gotten your refund contact Amazon customer support and they will take care of it. It is the 29th and now I cant even track my package as it is lost in transit. and another time a seller was being If the package is lost in transit, no movement for over a week the buyer can force a refund if they contact ebay. “Delayed in transit” at 3pm and “delayed in transit” at 7pm. Still waiting to make sure they get the return and I don't get charged. Of the several orders, only 1 is now registered as package is in transit, refund initiated. They processed my return at the counter. Just got an email saying if they don't receive this item then they will be charging my account the amount they refunded me. Did Amazon lose your return package? Learn how to get your refund and understand Amazon's policies for lost returns in this frustrating tale of customer disservice. Be the first to comment Amazon Vine is a small invite-only group of prestigious product reviewers. 8:00 PM Package delayed in transit (The "carrier facility" is in a town about 5 miles from my home. I bought it August 8th, got it August 9th, and Returned it August 10th early in the day. When I go on amazon to check the status, nothing pops up except the return process has been started. It was the type of return where UPS scans a QR code and they package it for you. I scanned an expensive item into for Amazon return despite having a tracking number (that says the status is unknown), 2. Issue is that UPS drive brought total of THREE LABELS (two assuming is the canceled ones). It was very odd. Your refund has been issued. Still I got a email saying that Amazon acknowledged the return. Item "lost" in transit by courier, seller sent replacement, now received original item that was "lost" I had bought and returned 5-6 items back in June. I received an email from Amazon that my return was not received by Amazon's return center, and I was charged $40 for the item again. Several factors can contribute to delays in processing Amazon returns: Lost in Transit: Returns can be lost due to incorrect shipping information or issues with the courier I ordered two items Dec 16th, suppose to be here by the 19th. If I buy shipping through amazon but the package gets lost in transit, what is my best way to proceed? I used to just bite the bullet and refund instantly. Return reason : lost item/damaged in transit ? Does this reason generates a shipping label ? If the the item is lost what are you supposed to return? Share Add a Comment. Samsung. Something along the lines of: You may be eligible to request a refund under the A-to-z Guarantee if you have not received your package and three days have passed since the maximum estimated delivery date or the tracking shows a It’s not lost. Hi, i made an order on amazon. It was a lot of back and forth Return of $$$ item lost in transit TLDR: After 23 days of limbo I was credited for an expensive return that UPS lost. Get the Reddit app Scan this QR code to download the app now Amazon lost my return item and now saying they didn't get it . You aren't "required" to refund them right away though, you can work with the post office to track it down and get it delivered, but at the same time it is valid for the buyer to give you bad feedback for dragging out a refund. I think it's a post office). Select Request refund. >Amazon told me that once the item is scanned, I will get my money back. For more detailed information on Amazon's policies, visit the Amazon Help Center. Order lost in transit refund question The package never came and Amazon gave the option to “cancel and refund”. I went to check the shipping updates and there were two new updates. They didn't. Amazon says to wait 2 weeks and that I have not returned it on their end. I contacted Amazon and they said I just need to wait. It won’t show up in the system until then. Just show QR code. Amazon will replace most lost or stolen packages under its “A-to-Z” Guarantee Protection If the package is lost, I need the tracking to actually show it's lost or Amazon will just keep telling me "it's in transit". Amazon doesn't automatically send you (or give you the option to get) the chat history. And if it doesn’t arrived on time, I can get refund. Conclusion. During this time, USPS tries to locate the recipient or sender. In all my years using Amazon, only once has a package been marked that way. But after reading around, I hear some people saying that if the customer opens an A-Z claim for package never received Amazon Vine is a small invite-only group of prestigious product reviewers. Paper returns are data transcribed by employees. I also ordered a package that had an expected delivery date of last Friday, from Round Rock, TX, and it is also stuck in the status of "In Transit: Check back tomorrow for an updated delivery date. 5 months down the line of after stalling and delaying, Amazon a to z guarantee refuse to pay out. View community ranking In the Top 5% of largest communities on Reddit. It happens because Amazon are not following the appropriate processes when they receive returns, likely as a result of overworking their warehouse staff and trying to minimize costs. The order’s been picked up but not yet received by Amazon. Almost a month ago I ordered a book it arrived on time. I honestly think my package was lost. make sure u keep that drop off receipt to show ur cc u dropped off the return and it was lost and that amazon is refusing to make a claim with the post office and refund. I work at an Amazon Delivery station and an extremely small percentage don’t make it on time for one reason or another. Select The tracking showed delays in transit on the 04th and 5th and advised a refund if the package didn't arrive by the 5th. but I’m sure by the end of the That’s normal as refunds are usually issued immediately when your box is scanned/dropped off. If the package never makes it back to Amazon, what would I do? I have footage of the driver picking up the PC and putting it into the truck, but no actual receipt. Similar experience a couple months ago. However, when I asked an associate about it, they said it was lost in transit. Monday I dropped off 2 returns, one of them in an Amazon Prime box and the other in some other one I had. The ups tracking showed: 01/11/2023 3:34 P. . 144K subscribers in the amazonreviews community. What do you think this could mean? I’m in NYC and it’s been sunny weather everyday so can’t be that! Amazon Vine is a small invite-only group of prestigious product reviewers. I have been using Amazon for years and ever since they started their own delivery service I have gotten lost package after lost package with increasing frequency UPS didn't give me a receipt for Amazon return, tracking not updating, worried it got lost, please advice! Shipping Help Hello, I am worried something happened in transit. Common Reasons for Delayed Amazon Returns. Should I give up and reorder since the items are on limited time sale or are they likely to not be lost. What happens now? Can seller say it hasn't arrived and eBay just refund them, or compensate both sides and eBay can claim off the label (or seller who provides label can). But, my tracking indicates that the item has already arrived to the amazon warehouse and it has been over 10 days since it has arrived. Packages can arrived damaged or misorted. The item never reached us and this is confirmed by the tracking. Ended up returning the product. Amazon wouldn’t care though, considering they’re so large and have a lot of refunds to process, so I’d do higher value items like iPhone 14s and such, it’s mostly I had UPS pick it up and I have the tracking. This was an Amazon Prime order, auto-authorised return using Hermes label issued by Amazon. you have it in writing that the buyer gave an invalid address. Long story short, I dropped my 12 pro max and opted to get express replacement done. When I contacted alias support they told me to give them some information so they could open a missing shipment investigation with the courier which doesnt make any sense as the shipment arrived at their warehouse days ago so it couldnt have gotten lost while shipping. It was great stuff. if amazon refuses to refund then open a dispute with your credit card. your cc company should help u out. This is an agreement between The UPS Store and Amazon, not UPS. amazon should be opening a claim with canada post. I was issued a refund for all of them. And weeks kept going by where I didn’t receive a refund and the product has jump to content. I'm chatting with CS right now. The process for paper returns is very manual. Amazon provided me a pre paid Hermes returns label. if they create a return with ebay, contact ebay and cite the buyer giving an invalid address and cite the buyer protection policy where the buyer loses protection for giving a bad address. I’m stuck on “item is on the way back” as well, except I went directly to an Amazon locker + distribution center cause I thought it would be quicker, I went in and dropped it into the returns, the kiosk printed out two return tickets I put on the package and just put it in the returns bin. That would really make me fume! What bugs me the most is that they rarely give the customer the benefit of the doubt, which I somewhat understand, but a little extra checking can easily track down "lost" items most of the time. It’s frustrating, and you can file an A to Z if you feel they were in the wrong, but for the most part customers have all the power in retail. Ordered something ($300) that is shipped and sold by Amazon. Do I have to return it back to them? Welcome to /r/TTC, the unofficial subreddit for the Toronto Transit Commission! We are a community of TTC riders, transit enthusiasts, and employees who share a common interest: ensuring the TTC is safe, reliable, and accessible for everyone. Select “Package didn’t arrive” from the list. lol. Damn. It appears that Amazon is deliberately crippling the return experience. All of a sudden this week, I’ve had 2 packages in a row get delayed and then say lost in transit. they should find in your favor. A subreddit for Etsy sellers on Reddit to collaborate and discuss I really make sure to stress prior that Amazon did receive the package x amount of days ago and the courier has confirmed that. I want to know if they are likely to reverse this refund if UPS can't find the My item was lost in transit as well and it showed a return label also. It’s not an Amazon thing, it’s a retail thing unfortunately returns, refunds, losses and damage are all just a part of retail. There are at least three businesses involved in this (maybe a fourth business would be the platform like Amazon dot com or wherever else OP bought the item from), so let them deal with it. Today 06/11, tracking changed to, "the package might be lost", I This was an Amazon Prime order, auto-authorised return using Hermes label issued by Amazon. Call them and talk directly to a person. So far I've noticed even returns as far back as 6 months ago are still showing as in transit on Amazon but UPS says otherwise, refunds were issued in the regular time frame for those though. I contacted Amazon who requested i wait 24-48 hours and someone would contact me. He then slapped one label on package and gave me receipt with ups tracking and Amazon alphanumerics but the alphanumerics didnt match the third Amazon return. now 2 weeks later my To request a refund on an eligible order: Go to Your Orders. Sketchy on amazon's part for not just telling me it was lost on the tracking updates. The actual return itself is simpler on Amazon because everything is done online, and no need to call or email roborock, then wait for label, AS Amazon return process is instant and pretty straight And everytime I get this message with no context I know I won't get my package. but Amazon sent the wrong package so I had to sent it back. They won’t do anything despite UPS confirming the package is lost. How can I go about this and make sure I receive my full refund? Hello, Please bear with me because this might be a long post. It’ll take a week or two for the package to get to the return warehouse where it’ll be processed to see if it can be resold or whatever they do with returned items. Additionally, we support the expansion of public transit infrastructure in Toronto and across Canada. I did have a Prime Day package this year that had been carefully opened, one electronics item stolen, and then carefully re-taped and delivered. Or check it out in the app stores people don't realize until after they've bought it that Amazon is horrible with returns and want you to jump through hoops to receive your refund. It appears to handle lost returns on a case-by-case basis. Amazon's answer to this was to cancel the Amazon account and let the people gave the phone. It's been like that since last Friday. Enter your comments in the text Here's what to do if you get a reminder from Amazon reminding you to return an item to avoid charges, but you have already returned it. ) Haven’t had a Vine item get lost yet. It was odd, because the other 2 items that were in that beg were scanned successfully, but this one item was not (apparently). The one in the Prime box (call this box A) was scanned and so was the other. One of the lost items showed up in my mailbox about a month later. I looked it up online and it says a lot of the time Amazon lets customers keep the item if it does arrive but I couldn’t find anything on if refunding sends it back. 3+ weeks later, I get emails for 3 of them that I need to return those items by July 29th/30th, or else they will recharge me for the items. If something is damaged enough in transit to justify it not being delivered, it's damaged enough that Get the Reddit app Scan this QR code to download the app now. 00 Whole foods doesn't give receipt. Amazon replaced the items. I lost about $300 on those rings, money that we saved up a couple months to buy. So I'm out $260. What should I do? Original Post: I ordered an expensive item ($1000-$2000) fulfilled by Amazon with expedited delivery. Been missing for 2 weeks so clearly lost. Second time this year. Outside of Vine, I’ve had two items get lost in transit. the gave me a whole $200 desk for free once. com so there is language and timezone issues. Yes. I worked at the customer return department where people would actual put bricks in phone boxes and return them. Amazon Return lost by UPS (Not scanned/no tracking), Apple Watch, Amazon said they can’t do the refund or raise claim with UPS as you are the shipper not us; UPS said they can’t do anything (Amazon needs to reach out for claim request). A week later, my tracked first class package shows up as delivered on USPS, however, the seller is claiming that he has not received his package. my subreddits. Amazon wouldn't be able to get you return it with our you paying for the return thus they won't except that. Funny thing is the support agent is telling me the item is still in stock but it's not. $350 return. " Refunded Your return is in transit. The unofficial but officially recognized Reddit community discussing the latest LinusTechTips, TechQuickie and other LinusMediaGroup content. It was a textbook for a college class. Item been lost in transit via RM, seller provided label. I contacted Amazon support through online chat, to which they were absolutely useless. Regrettably, no one is available to facilitate the return of our items. its not your problem anymore, buyer lost protection. I have stopped shopping at amazon because of these things. Dropped Amazon return off at Purolator almost 2 weeks ago and status is still “return started drop off at post office” Sometimes, returns get lost in transit and it is The returns warehouses are just getting to boxes of returns (based on phone calls and stories from customers) that were sent last FEBRUARY because they're all overrun with the amount of returns from a program their company designed. They made me wait until the allotted 30 days per item -- waiting to make sure the item was lost in transit -- and after the 30 days, I called to initiate the refund. " This is what it says for me but is it possible for amazon to reverse this despite So back on October 2 I returned an Apple Watch via UPS to Amazon. The day after receiving it, I packed up the original phone, following all of Apple’s instructions, and dropped it off at the local FedEx office. Come and join us UPS Lost My Amazon Return . They did refund me tho. This is a return so the buyer got the item and returned it Not to side with Amazon and I just want to present you a different point of view, but in this case the seller loses, (they lost the item if the package is actually lost, they lost money from the shipping and return shipping, OR lost money from the diminished value of the return item). es for a return on my new iPad Pro 12. The consolidation method can take weeks to arrive at an Amazon returns facility and for them to finally open the box and receive the returns. I had the option to return it to the Amazon Fresh location next to my house and was told refunds get sent quicker since it is a direct Amazon location. You might not get a refind until they get the goods but if they advanced the refund I do not think they will clamor for it back since there's proof you returned it. and it’s now going on the 9th day and hasn’t moved. My returned items been delivered already sitting on their docks for over 2+ weeks according to my return tracking numbers and I am not sure why Amazon haven't picked them up yet to inspect my returned items & Recently, I returned an item (bought with CC not Paypal) back to the seller. Now it looks like the item has been found and is in transit again. This was without any Amazon cs bot or real person cs on chat. Amazon return has been in transit for 5 months lol . Add that to times when shipping The tracking showed delays in transit on the 04th and 5th and advised a refund if the package didn't arrive by the 5th. It arrived in a plastic bag and might have lost all of a cup or two of it. I don’t, I return a very low proportion of orders (7 out of 810 orders in the last year). Decided i wanted to return. Paper returns are taking 5-6 months. UPS said they couldn As long as you used Amazon's return label and such, you should be fine as they can see tracking info as easily as you. Damn, I wish had more useful info for you, but you've done everything I would've done and gotten nowhere. drytao uqmz tgorl vaq etl sdhko hlkjfphu jse zkqfl vgep