Safaricom customer care salary 2. Based on 24 salaries posted anonymously by Safaricom Customer Service Representative employees in Kenya. Customer Care Representative. safaricom. Discover 5 simple ways to reach Safaricom customer care and solve issues fast. Safaricom will migrate you to PostPay. 1340 salaries for 618 jobs at Safaricom in Nairobi. Recruit candidates with Ease. Go to Lipa na M-Pesa and then Pay Bill on either your Safaricom app or your SIM app. Interview Questions. This is deducted from the Salary with the first deduction or pay at the point of registration. Average salary for Safaricom Customer Care Representative in Nairobi, Kenya: [salary]. 06 Oct 2021; 21155 Views; Share Via Email; Share Via Twitter; Share Safaricom's salary ranges from $15,400 in total compensation per year for a Software Engineer at the low-end to $48,283 for a Product Manager at the high-end. Explore Safaricom salaries by top job title or location. Forgot In case of any disputes, or claims or to report Account discrepancies, you may contact Safaricom Customer Care on business support line 2222, or 100 for pre-pay or 200 for post-pay. 0737100101; info@zangcash. Learn about Safaricom culture, salaries, benefits, work-life balance, management, job security, and more. Interview insights. During the course of her work, she claimed she suffered severe injury to her ears, nose The estimated total pay for a Customer Care Representative is KES 48,250 per month in the Nairobi Kenya area, with an average salary of KES 30,000 per month. Telecommunications Service Average salaries for Safaricom Customer Care Representative: [salary]. ke Home Fibre Queries: Call 400 (for free) from the Safaricom line used to register the service or dial Average salaries for Safaricom Customer Care: KES 63,134. Visit PayScale to research Safaricom salaries, bonuses, reviews, benefits, and more! Safaricom employees earn $42,000 annually on average, or $20 per hour. Customer Care Specialist - Monthly. 1302 salaries for 606 jobs at Safaricom in Nairobi. The average additional pay is KES 10K per month, which could include cash bonus, stock, commission The estimated total pay range for a Customer Service Representative at Safaricom is $30K–$42K per year, which includes base salary and additional pay. You can access customer care through *200#. The average Customer Service Representative base salary at Safaricom is $36K per year. Job Title Monthly Avg 0 50000 100000 customer The average salaries for Safaricom is 82,860 Shilling. 0. United States. PostPay: 200 (Free) Or +254 722 002200 (chargeable for the duration of the call) Email: advantage@safaricom. The Service. Customer Care Team Customer care officers at Safaricom earn Ksh 35,000-Ksh65,000 while sales executives earn Ksh 20,000-Ksh35, 000. Download PDF. ke PostPay: Call 200 (No charge) or +254722002200 (Chargeable) or email advantage@safaricom. Visit CareerBliss to research Safaricom salaries, reviews and benefits. i. Safaricom Home Internet on fibre, 4G and 5G Wireless Connection Enjoy High-Speed Internet at your Home. Average salary for Safaricom Customer Care Executive in Addis Ababa: ETB 20,084. UX/UI Designer. KES 85K. ) was set up in 2009 under the Co-operatives Act Cap 490 to pursue joint investments for its members and has been in real estate space since its inception. The average Customer Experience Executive base salary at Safaricom is KES 73K per month. Create job alert. You must have been a Safaricom customer for 1 year; Customers who are successful in qualifying for the service will need to give a down payment of the selected device and will have the freedom to pay the balance within 12 months. KOKO Networks. Nairobi. Based on 10 salaries posted anonymously by Safaricom Customer Care Specialist employees in Nairobi, Kenya. The estimated total pay range for a Customer Care Executive at Safaricom is KES 32K–KES 88K per month, which includes base salary and additional pay. Check out Safaricom salaries and employee benefits. Safaricom Selfcare. Data Scientist. 7 reviews Ruiru, Ruma plaza opposite family bank, Kenya +254 722 003272 www. Closed - Opens at 8:00 am Good service and excellent customer care and the customer care and the customer. Sort by: Safaricom Salaries. Real-time payments, that is, easy fund disbursement as you can also choose to use the funds collected to pay for supplies, wages, salaries, or other services. Zuri enables over 17 million Safaricom mobile data users to perform a wide range of tasks like manage subscription services including viewing subscriptions and unsubscribing from chargeable SMS Average salary for Safaricom Customer Care Representative in Nairobi: KES 74,000. Karibu, Welcome. All; Retail shops; Care desks; Customer care outlets; Agip Communication Ltd. The roles include Audit Assistant, Brand Ambassador, Business Analyst, Computer Scientist, Customer Care Attendant, Customer Service Officer etc. But as a customer care staff, what are the qualifications and salaries? Well, the qualifications include a university degree and excellent communication and interpersonal skills. The average additional pay is $0 per year, which could include cash bonus, stock, commission, profit The average salary for Safaricom employees in Kenya is KSh 267,401 in 2024. Average salary for Safaricom Customer Care Representative in Nairobi: [salary]. I love her so much. ke suggest an edit. The average salary for Safaricom employees in Kenya is KSh 267,401 in 2024. Job Opportunities at Safaricom Investment Co-operative (S. KES PrePay: Call 100 (No charge) or +254722002100 (Chargeable) or email customercare@safaricom. Selfcare Account Creation We are currently not creating new selfcare accounts on this platform. Safaricom salaries are based on employees experience and qualification. ke. It's easy to see usage, balance, pay your bills and do so much more, all in one place. Visit PayScale to research Safaricom salaries, bonuses, reviews, benefits, and more! The average Safaricom salary ranges from approximately $42,845 per year (estimate) for a Sales Associate to $49,913 per year (estimate) for a Web Developer. Customer Support Team. This Service enables Safaricom PrePay and PostPay subscribers to call other phone users in different parts of the world. Average salaries for Safaricom Customer Care Agent: KES 361,363. Nairobi Water Bill Enquiry and How to Pay the Bill; 1 Comment. KES 7L-KES 11L. The unified short code *456# is a service transformation aiming to give Safaricom customers a transformed and enhanced experience while accessing the different services via short codes. Learn more about Customer Service Representative salaries. 5. The Chatbot also contains a Safaricom Home section where customers can access and review their Safaricom Home Fibre Account details. for Customer Relations Officer in Nairobi, Kenya for job seekers and professionals in March, 2024. Average salaries for Safaricom Customer Care: KES 62,961. Under account, enter your meter number. In certain circumstances, we may provide for dispute resolution procedures that involve the Participating Retailer. Want to know more about working here? Individual subscribers who are not eligible for a limit will be required to pay for a deposit of equivalent value to the customer’s desired limit. Reply. Reviews. Salaries posted anonymously by Safaricom Sacco employees in Kenya. ke; Twitter: Post-Pay: Call 200 (No Charge) or +254722002100 (Chargeable) Visit the Safaricom Retail Center/ Customer Care Desk. 1 In case of any disputes, claims or to report Account discrepancies, you may contact Safaricom Customer Care on 100 for pre-pay or 200 for post pay. 24/7 Support. Job Vacancies at Safaricom Sacco Ltd. M-PESA PayPal Service. ke Kopo Kopo contacts: Tel: 0702397062 or 0717245703 Email: This is a list of all Safaricom customer care Shops in Kenya. Welcome to Safaricom Customer care. ) for Customer Experience Executive in Nairobi, Kenya for job seekers and professionals in September, 2024. / Languages Aviation / Airline Banking Building and Construction Bursary and Scholarships Catering / Confectionery Consultancy Customer Care Data, Negotiating Your Salary Like a Pro: Learn Strategies to Confidently Job Vacancies at Safaricom Investment Co-operative (S. Click here to see the total pay, recent salaries shared and more! Safaricom Salaries trends. KES 810K-KES 3M. Average salaries for Safaricom Customer Care Representative: [salary]. The Safaricom Business online self-service portal enables business owners to discover, buy, get, use, pay for, manage, and get help for our innovative Safaricom Business solutions online. Average salary for Safaricom Customer Care Representative in Nairobi: KES 72,000. Much appreciation to Safaricom customer Much appreciation to Safaricom customer care, Mpesa reversals You really helped me to get my money back. 1. e registration of SIM cards, Mpesa statements, unblocking of SIM cards, Safaricom accessories, promotions, Bonga Points, airtime and internet issues, Mpesa transactions issues, Pre-pay and Post-pay services, and many other services. Phone Us: (+254) 0111 222 226 |(+254) 0111 222 227. KES 72K. Job Opportunities at Safaricom Kenya with 6 positions in Nairobi, Kenya for job seekers and professionals in October, 2024. PostPay: Dial 200 (free from your Safaricom line) or +254 722 002200 (chargeable) b) Social media: Twitter: Reach out to @Safaricom_Care or @SafaricomPLC. 1319 salaries for 612 jobs at Safaricom in Nairobi. Court orders Safaricom to pay former call centre staff Sh1. Reach out to Safaricom's customer service for all your queries and support needs. Thank you you for your services. Chargeable phone number for prepaid Safaricom PrePay: Call 100 (No charge) or +254722002100 (Chargeable) or email customercare@safaricom. ke; Twitter Facebook Instagram Linkedin. So,if you’re attending an interview at Safaricom as the Customer Care Representative and Safaricom Salaries trends. 8. 100% recruitment control with Employer Dashboard. Contact Safaricom authorized dealers, M-PESA agents, Safaricom Retail Shop, call Safaricom Customer Care or Kopo Kopo Inc Safaricom Customer Care contacts: Dial 100 (prepay customers), 234 ( M-PESA) and 200 (post pay customers) Email: m-pesabusiness@safaricom. Negotiating Your Salary Like a Pro: Learn Strategies to Confidently Safaricom customer care contacts. Date of experience: February 13, 2024 Methods of contacting M-pesa customer care: a) Calling the helplines: Prepay: Dial 100 (free from your Safaricom line) or +254 722 002100 (chargeable from other networks or outside Kenya). Experience our digital-first portal with self-service tools as we continue to grow with you and embed customer-first tech capabilities to be Africa's leading purpose-led technology company Average salary for Safaricom Customer Care Representative in Nairobi: KES 65,500. Based on 1140 salaries posted anonymously by Safaricom Customer Care Representative employees in Nairobi. h. You will be charged the Connects members to payers and providers to transform the healthcare industry through personalised, real-time insights. To manage healthcare for your extended family To access better healthcare conveniently How to register on M-TIBA There are multiple ways to register on M-TIBA: Simply dial *253# An M-TIBA agent At any of the facilities that carry the M-TIBA logo By calling M-TIBA Toll Free line 0800 It's easy to see usage, balance, pay your bills and do so much more, all in one place. f. CUSTOMER SPOTLIGHT. When it comes to salaries, the basic salary of a fresh graduate customer care executive at Safaricom is Average salaries for Safaricom Customer Care: [salary]. r/Kenya is a dynamic community for Kenya and her fans. Average salaries for Safaricom Customer Care Rep: KES 1,449,590. Salary Safaricom Customer Care Jobs We have 19 ads for keyword safaricom We have 19 ads for keyword safaricom customer care jobs (0. Average salaries for Safaricom Customer Care Agent: [salary]. The projected timelines for resolving a dispute vary on the case, as decided by 25 Safaricom reviews. all Safaricom reviews for Customer Service Representative (22 reviews) all Safaricom reviews worldwide (117 reviews) Claim this company page. Contact Centre Officer at I&M Bank. Average Monthly Salary Safaricom Limited Company in Kenya: KES 131,992 : 8 Salary Details of Jobs with related Job Titles Job Title Monthly Avg 0 62500 125000 187500 250000; customer service executive : KES 35,050 : customer service : KES 70,197 : customer care executive : KES 95,000 : customer care representative : KES 100,364 : manager Hello people, today I sent a payment via till number and the supposed recipient claims not to have received the payment. The average Customer Care Executive base salary at Safaricom is KES 60K per month. These shops offer all Safaricom network related services i. Forgot Customer Care Representative. 1m after ear, nose ailment Saturday, December 28, 2024 In July 2023, the Employment and Labour Relations Court awarded former Safaricom customer care representative Eva Bessy Kathambi a Sh2. Mwikali sued Safaricom, seeking compensation after she was fired over her health condition. Zuri enables you to interact with Safaricom easily, ensuring you are always connected. Based on 7 salaries posted anonymously by Safaricom Customer Care Representative employees in Kenya. 16. Simply use Zuri chat on the roaming website to contact Safaricom Customers can raise a dispute by using the M-PESA App, contacting Safaricom Customer Care, visiting our retail outlets, or accessing the dispute resolution form on the Safaricom website. The average Safaricom hourly pay ranges from approximately $19 per hour (estimate) for a Data Entry to $56 per hour (estimate) for a Software Engineer As the world marks Customer Care Week, she told Safaricom Newsroom about the challenges, experiences and lessons learnt as she reorganised her troops to better handle customers and anticipate their needs since the onset of the global pandemic. Based on 7 salaries posted anonymously by Safaricom Customer Care Representative employees in Nairobi. Average salaries for Safaricom Customer Care Specialist: US$0. 19. PrePay: Call 100 (Free) Or +254 722 002100 (chargeable) Email: customercare@safaricom. KES 59K - KES 95K /mo. If you are consistent with your daily payments, you will be able to clear the balance in 12 months. KES The average Safaricom salary ranges from approximately $36,475 per year (estimate) for a Customer Service Representative to $126,155 per year (estimate) for a Senior Software Developer. on July 30, 2020. To pay using the short USSD code *400#, do the following: Dial *400# on your phone. ) with 3 positions in Uasin Gishu, Nairobi, Kenya for job seekers and professionals in September, 2024. Based on 20 salaries posted anonymously by Safaricom CUSTOMER CARE REP employees in Nairobi. All The leading communications company in Kenya with the widest Network coverage, Best data,voice & SMS network, affordable prepaid and postpaid services & cheapest 4G smart phones in Kenya. Average salaries for Safaricom Customer Care: KES 62,866. Partnering with PharmAccess Foundation and Safaricom, CarePay developed a health insurance No transaction costs at the healthcare facility when you pay. Safaricom Customer Care Centre Ruiru Loska Communication Ltd. PrePay: Call 100 (Free) Or +254 722 002100 (chargeable for the duration of the call) Email: customercare@safaricom. Below is the summary of salaries paid to Safaricom employees (per month) Graduate trainee—Ksh 80,000 to Ksh 120,000; Customer Care—Ksh 85,000 to Ksh130, 000; At Safaricom, we celebrate our differences. The average salaries for Safaricom is 82,860 Shilling. 1 million for unlawful termination. KES Check out Safaricom salaries and employee benefits. Reduce risk, lower admin and heathcare costs, flag unusual activity, and unlock untapped uninsured markets. 4. #chatWithUs on WhatsApp at Average salaries for Safaricom Customer Care: KES 755,395. I&M Bank - Banking - I&M Bank. Mail Us: sacco@safaricom. You will be charged the Average salary for Safaricom CUSTOMER CARE REP in Kenya: KES 120,433. After getting your new SIM card, you can continue using your M-TIBA by dialing *235#. APPLY NOW. Job Vacancies at Safaricom Kenya for Customer Experience Associate in Nairobi, Kenya for job seekers and professionals in April, 2023. Add onboarding and training for your team to get help The Safaricom Business online self-service portal enables business owners to discover, buy, get, use, pay for, manage, and get help for our innovative Safaricom Business solutions online. Average salary for Safaricom Customer Care Representative in Kenya: KES 65,500. Customer care officers at Safaricom earn Ksh 35,000-Ksh65,000 while sales executives earn Ksh 20,000-Ksh35, 000. KES 714K-KES 1M. / Languages Aviation / Airline Banking Building and Construction Bursary and Scholarships Catering / Confectionery Consultancy Customer Care Data, Never pay for any CBT You will receive a confirmation SMS from Safaricom. 10 “Customer Care” means the Safaricom team of customer care executives or retail shop agents designated to support you in relation to your use of the Card. The roles include Audit Assistant, Brand Ambassador, Business Analyst, Computer The average Safaricom salary ranges from approximately $36,668 per year (estimate) for a Customer Service Representative to $116,226 per year (estimate) for a Sr. Please try a new search We were unable to confidently predict a Total Pay estimate for this role based on limited pay data for similar job Customer care outlets Get directions to a Safaricom shop, outlet or care desk near you to access our various services. Before her contract was terminated, she worked as a customer care representative at the telco's call centre. KES 864K | KES 420K. This is the communication network to keep for life. You can use Zuri to access the following services: Marketing Messages management 144K subscribers in the Kenya community. We're committed to providing you with quick and helpful assistance. Safaricom has been voted and named as one of the best companies to work for in Kenya. fyi collects anonymous and verified salaries from current Average salaries for Safaricom Customer Care Executive: KES 45,000. As the world marks Customer Care Week, she told Safaricom Newsroom about the challenges, experiences and lessons learnt as she reorganised her troops to better handle customers and anticipate their needs since the onset of the global pandemic. It is secure, convenient and allows for time saving. See safaricom employee average salaries, their perks and benefits. 5 million after she was retired on medical grounds for losing her voice. You will need to call Safaricom customer care and get your SIM card blocked. ke PostPay: 200 (Free) Or +254 722 002200 (chargeable) Email:advantage@safaricom. Safaricom Shops allow you to pay bills for various services such as electricity, water, TV subscriptions, and make M-PESA transactions, including deposits, withdrawals, transfers, and purchases. ke Data Queries: mobileoffice@safaricom. Average salaries for Safaricom Customer Care: [salary]. This is the Safaricom company profile. You agree to abide by such procedures as may be advised by Safaricom or the Reviews from Safaricom employees about working as a Customer Support Representative at Safaricom in Nairobi. When in doubt, contact us Safaricom Investment Co-operative (S. You can also call Safaricom Customer Care by dialing customer has input). 10 Salaries submitted. Average salary for Safaricom CUSTOMER CARE REP in Nairobi: KES 119,041. You will be called back through 0722 000 000; Customer care number 0709 949 000; Email: safaricomhome@safaricom. Safaricom salary trends based on salaries posted anonymously by Safaricom employees. Average salaries for Safaricom Customer Care: KES 759,326. Average salary for Safaricom Customer Care Representative in Kenya: KES 72,000. The average additional cash compensation for a Customer Care Specialist in the Nairobi, Kenya is KES 7,000, with a range from KES 38 - KES 8,167. Simply dial *200# or *456#, follow the prompts and select “Activate Roaming Service”. Based on 20 salaries posted anonymously by Safaricom Customer Care Representative employees in Nairobi. Also, more importantly, the ability to work under pressure. 15. For the Pay Bill number, use 888 888. At the Average salaries for Safaricom Customer Care: [salary]. Average salaries for Safaricom Customer Care Rep: [salary]. With the launch of Ziidi, will MALI also be onboarding new customers? Both Ziidi and MALI are Money Market Fund products approved by the Capital Markets Authority (CMA) and available for investment. Simply dial *639# to buy a Madaraka Express ticket and pay via M-PESA. The average Safaricom salary ranges from approximately $36,668 per year (estimate) for a Customer Service Representative to $116,226 per year (estimate) for a Sr. Get assistance via phone, email, or social media. These Safaricom customer care stores make it convenient for Safaricom subscribers to access key services that would otherwise be available at the Safaricom Centre itself. The Services (basic voice, international dialling, international roaming, short message service (“SMS”), data, voice mail, financial services such as M-Pesa and other M-PESA related services offered via our Network that we make available to you from time to time) are made available to Safaricom Home Fibe customer care contacts. Upon receipt of a completed dispute form, we will contact Visa for settlement. I. Cons. Safaricom Salaries trends. Welcome to Safaricom Customer Care, We are here to manage your subscriptions, All Mpesa transactions reversals and Much more. 06 Oct 2021; 21179 Views; Share Via Email; Share Via Twitter; Share The customer inputs a business number (Paybill number) for the entity they are paying. The projected timelines for resolving a dispute vary on the case, as decided by Safaricom Introduces Interactive Customer Care Chatbot. The Employment and Labour Relations Court in Nairobi has ordered Safaricom PLC to pay a former employee KSh 1. The following terms and conditions apply to the Safaricom International Calling Service (“the Service”) and by using the Service you will be deemed to have read, understood and accepted the same:. A free inside look at company reviews and salaries posted anonymously by employees. Mobile Pre-Pay; 4G Business Internet; Post Pay; Enterprise USSD Service; Roaming with Safaricom; International Calling Service; Directory Service. Total salary range for Safaricom Customer Care Executive. Post pay customers need to activate roaming service before leaving the country. KES 864K | KES 80K. Safaricom Sacco Customer Care Contacts. 254722002100. 00. Where you can manage your account, M-PESA reversals, buy data bundles and airtime and so much more. Rezila isiaho ingutia on April 14, 2022 at 19:13 I lost my line I am in Tanzania. To access Zuri on WhatsApp, customers will first need to save Safaricom’s customer care mobile number 0722000100 on their phone’s contact list. Salaries posted anonymously by Safaricom employees in Nairobi, Kenya. 1331 salaries for 615 jobs at Safaricom in Nairobi. This data is collated by 100 employees from Safaricom. Try without risk – we offer 30-day rolling contracts at the same price you'd pay for a year's commitment if you bought direct so you're not tied into a long contract. The service is provided by Thunes in partnership with Safaricom and PayPal. ke Data Queries: email mobileoffice@safaricom. Really appreciate your time in the matter with this job and for your review of my Glassdoor gives you an inside look at what it's like to work at Safaricom, including salaries, reviews, office photos, and more. You will then proceed to enter your e-mail address, accept to post-pay terms and conditions and join PostPay. ke Online Support Team Twitter – @Safaricom_Care and @SafaricomPLC Facebook Safaricom Salaries trends. KES 9L | KES 4L. Benefits of the Paybill. The gender distribution at Safaricom based on salary submitted is male(65%), female(35% About Safaricom Customer Service Representative at Safaricom. To claim funds from a recycled SIM card, you will be required to fill in a claim form and present your ID at the Safaricom Retail shop or Customer Care desks Where do I get support for MALI? For support and inquiry, customers should contact Safaricom Contact Center on 100/200 or email: This email address is being protected from spambots. Experience our digital-first portal with self-service tools as we continue to grow with you and embed customer-first tech capabilities to be Africa's leading purpose-led technology company Average salaries for Safaricom Customer Care Representative: [salary]. / Languages Aviation / Airline Banking Building and Construction Bursary and Scholarships Catering / Confectionery Consultancy Customer Care Data, Never pay for any CBT, test or assessment as part of any At Safaricom, we celebrate our differences. Kiambu. Your monthly bill will be sent through SMS and email. Salaries posted anonymously by Safaricom employees in Nairobi. 3. You will be charged the Safaricom Sacco Salaries trends. . She works 24/7 to enhance your Safaricom experience and available at the touch of a button. KES 9L | KES 80K. Based on 860 salaries posted anonymously by Safaricom Customer Care The average Safaricom salary ranges from approximately $36,475 per year (estimate) for a Customer Service Representative to $126,155 per year (estimate) for a Senior Software Average Monthly Salary Safaricom in Kenya: KES 75,542 : 22 Salary Details of Jobs with related Job Titles. Based on 15 salaries posted anonymously by Safaricom Customer Care Representative employees in Nairobi. How can I contact Safaricom Home Fiber customer care? You can reach Safaricom Home Fiber customer care via email, by calling 400, or through their Twitter handles Average salaries for Safaricom Customer Care Representative: KES 72,000. The average Safaricom salary ranges from approximately $36,475 per year (estimate) for a Customer Service Representative to $126,155 per year (estimate) for a Senior Software Developer. ke Data Safaricom's trusted service offers secure transfers, payments, and financial solutions at your fingertips For all customer care queries, kindly call 100 or 200. Then you need to get a replacement for the SIM card at your nearest Safaricom shop. The average salary of an intern at Safaricom is Ksh 25,000. In line with our customer first strategy, we have come up with a single short code that will help our customers access all the services with a single dial. Safaricom has introduced Zuri, an artificial intelligence (AI) Chatbot assistant available on Telegram and Facebook Messenger. The company employs interns who they pay The average Safaricom salary ranges from approximately £33,874 per year (estimate) for a Mechanical DesignEngineer to £50,000 per year (estimate) for a Project At the lowest level is the position of Customer Care Executives. The lowest-paying job at Safaricom is a Customer Service Representative with a salary At Safaricom, we celebrate our differences. All Years Of Experience. Handle all inbound calls through the customer care line, maintaining a call success rate of over 90%. The average Safaricom hourly pay ranges from approximately $19 per hour (estimate) for a Data Entry to $56 per hour (estimate) for a Software Engineer Zuri is your very own Safaricom Assistant and my bestfriend. The estimated total pay range for a Customer Experience Executive at Safaricom is KES 66K–KES 92K per month, which includes base salary and additional pay. 876 salaries for 380 jobs at Safaricom in Nairobi, Kenya. Login Mobile number or username Password. Login Mobile number or Welcome to Safaricom Selfcare. Phones. ke Home Fibre Queries: Call 400 (for free) from the Safaricom line used to register the service or dial In case of any disputes, claims or to report Account discrepancies, you may contact Safaricom Customer Care on 100 for pre-pay or 200 for post pay. Any dispute arising out of or in connection with this Agreement that is not resolved by Safaricom Customer Care may be brought to the attention of the The average salary for a Customer Care is $35,000 per year in Nairobi, Kenya. Please try a new search We were unable to confidently predict a Total Pay estimate for this role based on limited pay data for similar job The average salary for Customer Care Specialist is KES 57,000 per month in the Nairobi, Kenya. co. Total Pay. Hospitals; Education Bureaus; Health Bureaus; Ministries; Universities; Safaricom Salaries trends. Minimum monthly deposit contribution is Kshs 3,000. Simply use Zuri chat on the roaming website to contact Safaricom customer care or dial the PrePay Customer care number via +254 7222 002 100. Based on 40 salaries posted anonymously by Safaricom Customer Care Executive employees in Addis Ababa. ke Online Support Team Twitter – @Safaricom_Care and @SafaricomPLC Facebook Average salaries for Safaricom Customer Care Executive: $0. Never pay for any CBT, test or assessment as part of any recruitment process. Customer Care employees earn Ksh 85,000 to Ksh 150,000 per month, IT specialists and software developers earn at least Ksh180, 000 per month. g. Most common pay period for Customer Service Representative at this company. Select Manage Your Subscriptions. This is a money transfer service for joint PayPal and M-PESA customers that enables customers to move funds between their own M-PESA accounts and PayPal accounts. Payment will be required by the 5th day of every month. 9 Salaries submitted. How can I get a hold of a Safaricom agent to engage with them directly? I have tried 100, 234, and 2134 customer care numbers but none gives me the option to speak directly to a customer care agent. With PayPal, customers can top up and withdraw funds in US-Dollars (USD) only; customer can Average salary for Safaricom Customer Care Specialist in Nairobi, Kenya: [salary]. 15 salaries for 14 jobs at Safaricom Sacco in Kenya. Don't have an account yet? Register. KES 25K - KES 102K /mo. You can share your feedback or file a complaint by contacting Safaricom’s customer care center via phone, email, social media, or visiting their Average salary for Safaricom Customer Service Representative in Kenya: KES 61,000. Ziidi and MALI FAQs. The company employs interns who they pay depending on the terms of the contract. You will then proceed to enter your e-mail address, accept to PostPay terms and conditions and select plan. Give daily reports to the customer care officer on matters not closed and other matters that require attention. Levels. 001 seconds) Sorting. Customers can raise a dispute by using the M-PESA App, contacting Safaricom Customer Care, visiting our retail outlets, or accessing the dispute resolution form on the Safaricom website. • Customers can raise a dispute by using the M-PESA App, contacting Safaricom Customer Care, The M-PESA GlobalPay virtual card allows customers to pay international online merchants for products and services using their card Total salary range for Safaricom Customer Care Representative. C. Median. Customer Care Representative (Former Employee) - Nairobi - May 31, 2016. Based on 14 salaries posted anonymously by Safaricom Customer Care Representative employees in Nairobi, Kenya. Login. KES 8L-KES 28L. Based on 860 salaries posted anonymously by Safaricom CUSTOMER CARE REP employees in Kenya. The average Safaricom hourly pay ranges from approximately $18 per hour (estimate) for a Data Entry to $52 per hour (estimate) for a Software Engineer . Call 400 and follow prompts. Agip Communication Gikambura. The deposit payable will be equivalent to the limit that customer has input). Customer Service in Garissa. Whether you’re facing a billing mystery, a technical hurdle, or simply have a question about the latest promotion, Safaricom customer care is there to help. These are the individuals who pocket Ksh 40,000 to Ksh 80,000. Safaricom. djiq ohahjf ger pwxl itkmn tudb txhvbg wdbfdme hncpqh qqak