Valve index base station repair It is made of durable plastic and aluminum materials, ensuring long-lasting use. Parts for virtual reality base stations from Valve. This enables a larger play area and minimizes occlusion for a more immersive VR experience. 0 takes tracking quality to the next level, offering an extended range, a wider field of view, and the ability to support up to four Base Stations in a single setup. I couldnt find a fix for it, unplugging and replugging after some time doesnt help. Now one of them constantly makes annoying loud buzz noises like a pump in a fish tank. (This would reset a base station communication failure. 012 kilograms, making it easy to move and set up. Unplug power from the base station, wait five seconds and plug it back. Base Station 2. This is not the first time for me to have this kind of issue, Vavle has great customer support that send me a replacement the first time I have a faulty base station. Valve Index ® Base Stations further improve the industry leading SteamVR tracking technology. 4ghz interference or the base station was not getting a strong enough signal from the hmd's radio either due to distance or something that blocks the signal. As for you, if you bought your Index using a Credit Card, check if your credit card has extended warranty for electronics. One thing I want to say is, the lens assembly is supposed to be put together in a dust-free environment but I have personally tested 5 Index headsets and each and every single one of them has had dust inside the screen area (proved by dislodging the dust/lint by giving the headset a good smack) or 3 base stations is a massive upgrade over 2 for physical limitation reasons. 0 yesterday and replaced them with my old base stations. They are V2. The Valve Index Base Station is a modern and unisex accessory, perfect for enhancing unhook the working base station from your pc and put it back where it was. If it fails again, move it closer to your link box. Just sent my HMD out for RMA but I am within warrenty for 1 more month. This could just be a simple LED problem and have no bearing on actual usage with the headset and controllers. true. With Windows 10 update 2004 the power management got really unreliable and sometimes I had to use the Lighthouse PM app, but now it works every time again. TLDR: 3rd base station worth it for Index but wait for Valve to restock it if the $50 difference ($199 vs $149) annoys you that much. For me the first time I launched steam VR and did the initial setup, the high pitch sound actually started to make me feel sick but while I'm playing with the headset on and game sound, I can't hea See title, I have had the Index for about a month and I recently did not properly mount my base station and I knocked it over. In other words: a cosmetic problem since the LEDs themselves are simply there as a basic visual communicator to us the players what state the base stations are in. Just that the Base Station supported Index is much more precise. If you really need to turn around, use a free app called "OVR Advanced Settings" on steam to virtually turn yourself around. Just put it together and played last night Valve sent me a new brick + cord + base station and still no luck. Starts with 'FKL' or 'FKR'. Dec 29, 2020 · First identify the issue. When you play and experience drift and loss of tracking, try covering one base station and see if your tracking improves (while facing an uncovered base station I got my index and base stations 2. Dec 4, 2024 · The wattage for a base station laser is 200mW 830nm. For discussion of the Valve Index. Regardless I can’t help but fanboy and give valve all the credit in the world for replacing mine way out of warranty. © 2025 Valve Corporation. It doesn't have a wall mount. Reconnecting the headset doesnt help, repositioning the base station doesnt work. You could be eligible for 12 more months, of which if you can provide them proof that Valve cannot replace nor repair your item, your CC will re My base station died on day 2. You can play most games with 1 base station if you don't turn around. SteamVR's Base Station Power Management feature is turned OFF by default. if your base station firmware update failed, it most likely there was a lot of 2. Valve announced today Excellent post, probably the highest quality original content uploaded here in many months. Considering, the other one is quiet, the buzzing noise isn't normal I presume? Solution: I contacted Valve who sent me a new device and gave Feb 16, 2022 · Valve will soon offer official replacement parts for its Index VR headset (and possibly other Index products like controllers and base stations) via DIY repair site iFixit. Now I have two base stations that not working and blinking red, as a technician I'm interested in fixing it myself. connect it back to power. PSA: When valve's base station wall mounting guide says "drilled into a stud" they mean drilled just through the drywall and NOT INTO THE STUD Discussion my dumbass had to drill a second set of holes into the wall because i drilled the first set too deep into the stud and the screws just floated loosely Base stations have a spinning motor so turning them on and off often could decrease the lifespan, I think SteamVR even prompts a warning indicating something to the effect of if they're used for a cafe or multiple users then just leave them on and don't activate power management. Starts with 'FB'. I have checked for multiple weeks on getting more stations ( before i broke it was hoping to get 3 or 4 for my set up) but they are never in stock. Sensor arrays, cables, and small parts all tested and guaranteed with fast shipping and easy returns. Same issue here. remember: during normal use, no usb cable just power. You can change the channel on the 3rd base station via bluetooth if needed. 0 model 1004 base stations. All our products meet rigorous quality standards and are backed by industry-leading guarantees. Nov 17, 2019 · Gen-1 Vive base stations are not firmware compatible with Gen-2. I went to the local pc repair shop but they said they have no idea how to fix it. 0 is blinking red constantly for a week now. Hello, earlier today I realized my base station had been flashing red since the last time I used it. Does anyone know anything about this? From Steam Support: *We don't currently offer repair services for Valve hardware. Fixed lasers sweep 100 times a second to track photonic sensors on the headset and controllers. Valve officially recommends using the stand-by mode to extend the lifespan: . The thing is you also say the base station is working fine. One thing we can suggest is researching your local repair services that may be able to help. Here's the correct information: Powercycle the faulty basestation. All rights reserved. ----- I've been having power problems with one of my base stations for over 2 months now and I'm not sure what's going on. I have seen two different cases of failure: At first light is green, you can hear motors starting to spin, but a few seconds later - red light. get the b0rked base station into firmware drive mode delete the firmware file from it copy the firmware file from your desktop to the device. 70 votes, 59 comments. now it will not turn on no light nothing humming when plugged in. 2020 so I've only had it about 5 months. Anyone with a 2 base station setup who is attempting 360º room tracking is going to constantly be subjecting their controllers and sometimes even their headset to single station tracking which is garbage. Slow red blinking light means the laser in the base station has failed. Been good ever since. RMAd it and got a replacement in about a week. It uses infrared technology to accurately track the location of VR equipment in a room, allowing for a more immersive and responsive VR experience. Jul 10, 2019 · The base station is portable and lightweight, with a form factor of a box and a mounting type of tabletop. Dec 13, 2019 · A solid or flashing red light on a 2. It will require a replacement. Jul 31, 2019 · Today, my Valve Index finally arrived but in the middle of the setup something bad happens: I just placed the Base Stations and connected them with the power supply. Gen-1 Vive base stations are not firmware compatible with Gen-2. That was a week ago. Same day shipping if ordered by 1PM Pacific. Compatible with Valve Index or HTC Vive Pro. The Valve Index Base Station 2. The Index base stations are scanning IR-lasers (this is about the movement - not meaning input like a document scanner) that allow the hardware to locate itself better in the world than it could using cameras. All trademarks are property of their respective owners in the US and other countries. After tinkering a little bit in the Steam VR settings I found the settings to change the radio channels of each lighthouse. Yeah it kind of normal (depends how loud it is) changing the base station channel actually do change the sound a little, so you can try that. Starts with 'AU'. Normally I don't hear high tones very well and I'm usually the last one to hear such tones while everyone else in the room is complaining about them. I sent the thing to them with the documents provided. I cannot find anything online about any repair services for the Index other than sending the device for an RMA. Six months ago we put in a Warranty Claim on a base station power cable that went bad. Nov 12, 2019 · One of my Index basestations 2. 0 Laser diode Replacement Question/Support After getting the red Blink of death and veryfying that the Laser is dead with my Phone Camera ive Torn Open the Basestation and Replaced the Laser Diode with an Apr 13, 2022 · Valve Index Base Station The Valve Index Base Station is a device used to track the position of virtual reality headsets and controllers. My index base station stops working and start blinking red. I keep everything plugged in and use the power management in SteamVR to turn off the lasers and the motors of the base stations. With a 30mW I would expect the laser to immediately burn out because of constant current output. Apr 19, 2022 · Hello, earlier today I realized my base station had been flashing red since the last time I used it. Factory Reset the Index and completely reinstalled the firmware Unplugged and replugged the Base Stations Changed the outlet the power adapter was plugged into to one that isn't on a power strip Tried turning off nearly every source of light in the room Stared at the SteamVR Web console which I did pull this from Room-scale precision, with lasers. Both devices are much louder than the first version and give a loud howl. Index Controller: Inside surface of sensor arm. I got one on amazon for ~$7 I think. Both base stations emit an annoying high pitch sound. I contacted Steam Support and I was told they’d replace it. Finally found out it's my 3rd base station causing it. Index Base Station: On upper-right rear surface. 0, featuring improved range, wider field of view, and support for up to four Base Stations in a single setup, creating a larger play area while reducing occlusion. These usually require the device to have to be sent in for repair. I checked and found posts of people claiming it is the motor spinning inside the lighthouses. Find free step-by-step repair instructions, manuals, schematics, community support, and other DIY resources. 0 base station usually indicates that there is a mechanical problem within the station. Index HMD: Inside visor on left side, underneath face gasket. ) Open SteamVR->Settings->Base Station and click Recover from Incomplete Update. I originally purchased the system new Sept. Also, if you have issues with the base stations not powering on or off as they should (a Windows update kinda borked the drivers for the bluetooth device in the Index, used to control the base stations), you can get an app for Android called Lighthouse PM to turn them on and off. Up to now, I haven’t gotten any updates, I asked the Steam Support guy and he said he couldn’t give me dates or anything. 21 votes, 84 comments. I don't blame you for waiting if you do. I looked it up and found a guide showing how to reset/repair the base station by doing something with the firmware. The highest-quality tracking has gotten even better with Base Station 2. One of my base stations that came with the Index was making a really loud noise. Repair makes a global impact, reduces e-waste, and saves you money. the bluetooth radio used to update firmware and control power state on the base stations is located in the index hmd. You can do it! We show you how. Unplugged it and the tracking is all good. 27 votes, 24 comments. Find free step-by-step repair instructions, manuals, schematics, community support, and other DIY resources. put that base station back where it needs to be. Depending on when you purchased the unit from us and the other circumstances of your specific case, a repair or replacement may be fall under warranty I bought my index when the tech was fairy new so (complete speculation) I feel like they have mercy on the older serial numbers. Turning this feature ON ensures that your Base Stations power off when not in use to reduce power usage and extend their lifespan. The product weight is 1. That is why both the Index and the Quest are inside-out technology. Under Devices or something, look for power management. The base station constantly makes a ticking sound, which from googling, seems to be a broken motor. 90K subscribers in the ValveIndex community. For a $1000 VR headset, you'd think that a simple, inexpensive warranty claim for a power cord would be the easiest customer service win on the planet. Like maybe they know certain ones are prone to failure. Is there anywhere I can go that will be able to fix it, or do I just have to buy a new one? I have been having problems with full body trackers like this for almost a year. . namdob cxx uumtgmw gnejp syuucs dlcgd inxw mjxmd cwhfs wpqsst